I have owned my LOOP-LOC pool cover for 15 years. The sun has never faded it, even here in Tennessee. This weekend we were hit with first 6 inches of snow, then an 8-hour ice storm. I am amazed at the strength of your pool cover. I don't know how much 466,560 square inches of solid ice weighs (18 feet X 36 feet X 5 inches), but your product is holding. Temp has hit 44 degrees today, so there is some melting. But your mighty Loop Loc cover stretched remarkably, holding tight against the ice.
Maybe most of your customer contacts are in the form of complaints, but I am one happy customer. Thanks.