Dear Loop-Loc Consumer, We wanted to take this time to let you know that unfortunately in today's internet world there are many scammers and companies that practice bait & switch tactics. Loop-Loc has found many companies on the internet that claim they sell Loop-Loc Brand Safety Covers and Loop-Loc Luxury Liners, but in fact they do not and never have. Without authorization they steal our logo's and place them on their website in order to get you the consumer to email or call them.
These companies will most likely at first try to switch you to another brand that is "just like a Loop-Loc" cover, or in worse cases they will claim that Loop-Loc sells under different names. We can assure you that this is not true. We only manufacture one brand of Safety Covers which is Loop-Loc the cover strong enough to hold an elephant! All of our covers are clearly labeled Loop-Loc , have Loop-Loc sewn into the webbing, and are manufactured and shipped from our one location in Hauppauge, New York for the past 36 years.
If the company cannot get you to switch to "the" brand of cover they are really selling, they will then tell you that you cannot get a Loop-Loc cover for 8 – 10 weeks. Again, this is not true. All Loop-Loc stock sized covers ship in 24 hours, our custom covers ship in under 2 weeks all year long, and our luxury liners ship in 5 – 7 business days.
LOOP-LOC manufactures Safety Swimming Pool Covers to exact ASTM and U.L. (underwriter laboratories) certifications and testing. As such all Loop-Loc Safety swimming Pool covers should be measured and installed by legitimate/licensed swimming pool professionals in order to maintain all safety features and adhere to our pro-rated 15 year warranty.
Please know that Loop-Loc tries it's hardest to police the internet and send out cease & desist letters to these scammers whenever we find out, but it is up to you the consumer to make sure you are not being scammed or cheated by these types of companies. It's easy to find out, go to our dealer locator section on this website, or call 800-LOC-LOOP and our customer support department will find you a legitimate Loop-Loc dealer in your area.
The safety of your family and pets is of the utmost importance to Loop-Loc. We have spent 36 years making the highest quality, safest cover in the market today. Don't be fooled by cheap imitations, and fly by night internet companies that won't be there when you need them. Thank you, and have a safe swim season, LeeAnn Donaton-Pesta, President & CEO