Pool Liner FAQs
Have a question about your LOOP-LOC safety pool cover, luxury liner or pool fencing? Chances are, you will find the answer here.
Why should I purchase a LOOP-LOC Luxury Pool Liner over another brand?
As with our famous safety pool covers, LOOP-LOC is committed to supplying you with the finest in-ground swimming pool liner on the market today. Our liners are manufactured using only the highest quality virgin vinyl material in durable 20 and 28 mil thicknesses. Our state-of-the-art computer technology and manufacturing equipment ensures a perfect fit on any pool – from a simple rectangle to the most complex formfit.
Can I purchase a LOOP-LOC Luxury Pool Liner direct?
LOOP-LOC is the manufacturer and as such we sell our liners through our vast network of dealers located in the United States, Canada, and internationally. Liners must be measured and installed correctly by a professional swimming pool dealer for an accurate fit. Locate the dealer nearest you.
What is the turn-around time for a LOOP-LOC Luxury Liner?
In general, most pool liners will ship within five to seven business days. At certain times of the year a liner will ship in five days or less. Please check with your swimming pool professional for an exact ship date.
Why are LOOP-LOC Luxury Liner patterns different from others?
LOOP-LOC's luxury liners are meant to be a centerpiece of your backyard environment. Due to this we work with our vinyl manufacturer designers to create spectacular "exclusive" patterns, custom designed to transform your swimming pool into a true work of art. Other liner manufacturers use stock patterns that can be found in numerous places. Our exclusive patterns are only offered by LOOP-LOC swimming pool professionals.
Do I have to pick a liner pattern with a tile border?
No. All of LOOP-LOC Luxury pool liner patterns can be ordered with just the bottom pattern design with no tile border, which is called an "all print" liner.
I have a custom designed pool that is irregularly shaped and has steps. Can I get a custom LOOP-LOC Luxury Pool Liner that will fit?
Absolutely! LOOP-LOC has made all types of liners that cover steps, benches, sun ledges and even bar stools. Your pool contractor will first come out and carefully measure then LOOP-LOC will use our exclusive computerized design system to translate those measurements into a liner that will perfectly conform to the shape and features of your pool.
Will I see seams when my pool liner is installed?
In-ground pool liners are heat sealed together to create the perfect fit for your swimming pool. Due to this a liner does have seams. Some patterns such as patterns with a white base film will show seams more so than others. Please know that some seams are more noticeable when your filter is not running and the water is still. Once the water has movement the seams do not stand out at all. Please consult your swimming pool professional for additional information when ordering.
Should I order a pattern based on the colors in the brochure or on this website?
Although we try to get as close as possible to a color match in our printed brochure and online pool liner patterns, it is recommended that you ask your swimming pool professional for a vinyl sample case to ensure accurate color match. All LOOP-LOC Luxury Liner dealers are supplied with real samples of each and every pattern we supply.
What type of warranty comes with a LOOP-LOC Luxury Pool Liner?
All LOOP-LOC Luxury Liners are supplied with a 20-year pro-rated warranty. This 20-year pro-rated warranty warrants the LOOP-LOC Liner is free from defects in workmanship and seam weld separation, under normal use, service and conditions, only when installation has been made by a swimming pool professional. Fill out your warranty card here.
What is the difference between a 20 mil liner and a 28 mil liner?
The difference between a 20 mil liner and a 28 mil liner is in the thickness of the vinyl. Both mil thicknesses used in LOOP-LOC Luxury Liners are the highest quality virgin vinyl material available on the market today, and are covered under the same 20-year pro-rated warranty. Ultimately the choice is yours: Speak with your swimming pool professional to see which thickness is best for your particular swimming pool.
Is my swimming pool a diving or non-diving pool?
LOOP-LOC does not classify or attest to your swimming pool being a "diving" pool. LOOP-LOC is only manufacturing a liner to fit your swimming pool dimensions. LOOP-LOC is not responsible for designing your pool floor in regards to safety or pool type classifications.
It is important to speak with your swimming pool professional regarding this very important issue. The current standards for diving pools are established by the APSP (Association of Pool and Spa Professionals) minimum standards for residential swimming pools. A copy of these standards may be obtained by contacting APSP online. You also may write to them at 211 Eisenhower Avenue, Alexandria, VA 22314 or call 703-838-0083.
Important: Please note that all LOOP-LOC Luxury Liners are supplied with safety "NO DIVING" signs and decals. It is the homeowner's responsibility to clearly post all of these signs and use the decals provided to warn people of the hazards of a pool. Never remove or obscure these signs. If you did not receive your signs and decals please contact your swimming pool professional or LOOP-LOC immediately.
Will my pool liner fade or discolor?
The primary cause of liner failure is neglect and improper chemical treatment. If your liner is showing signs of improper care and maintenance it is usually too late to restore the liner back to its original condition. However if you follow some simple procedures such as water chemistry, cleaning the water line, etc., your new liner will continue to serve you well for years to come. For the complete care and maintenance instructions for LOOP-LOC Luxury Liners, click here.
How do I find a dealer and are dealers certified?
Loop-Loc is the manufacturer of Safety Swimming Pool Covers and In-Ground Luxury Liners. We do not measure, sell or install the products, we manufacture the products. We rely on Swimming Pool Industry Professionals that work directly with consumers to sell, measure and install our products. Please read below and then visit our dealer locator on this website to find a dealer in your area.
Loop-Loc Dealers are not “certified” by Loop-Loc, but they are verified by Loop-Loc that they are in fact a swimming pool professional. In order for a company to become a dealer and active in our system, they need to prove to us that they are in the swimming pool industry, and along with that they must supply us three (3) swimming pool related references of companies that they are currently doing business with. Once that is complete, they are allowed to sell our products, and if required they receive training from our in-house sales representative.
It is important for consumers to make sure that the person/company they hire is Licensed and Insured, and they should ask this information when calling the dealer or when the dealer is visiting. It is also okay to ask the dealer for references of other jobs that they have done.
While we make all efforts to guarantee that our dealers are swimming pool professionals, we do not have any control over their business or how they operate.