FAQs

Care & Maintenance FAQs

Have a question about your LOOP-LOC safety pool cover, luxury liner or pool fencing? Chances are, you will find the answer here.

How can I keep my pool water clear over the winter months and upon opening?

All pools, when covered (no matter what type of cover you have), require winter chemical treatment to keep the water clear. Here are some helpful tips.

In the beginning of April (or at least four weeks prior to opening your pool) pour two gallons of liquid shock into the pool either by undoing a couple of springs, or directly through your mesh pool cover. Make sure to hose the cover down thoroughly.

Then one week prior to taking off your cover, add one gallon of algaecide. If you are not opening your pool until June, it is recommended you use one gallon of algaecide in May and then one gallon the week prior to the opening. A good rule of thumb: when tree leaves and flowers begin to bloom so does the algae in water, so think about shocking your pool early. It's a lot easier to kill the algae before it goes full bloom.

REMEMBER: There are many different types of algae, not only green algae. So it is important that whatever type of cover you own – mesh or solid – that you maintain proper chemicals especially when the weather turns warm.

When you''re ready to open, the most you will need to do is power vacuum the pool and start your summer chemical program.

What are the proper water levels for my LOOP-LOC safety cover?

During the winter months it is extremely important to make sure your water levels are proper.

The guidelines are as follows:

Mesh covers: 15" – 18" below the top of the swimming pool

Solid covers: 12" – 16" below the top of the of the swimming pool

This is important for supporting the weight of the snow on the cover. Allowing the water levels to drop below the recommendations will put excess stress on the cover, may cause damage, and will void your warranty. We recommend that you clear some snow from your skimmer box and check the water levels and add water when levels are low, or contact your swimming pool professional to come and evaluate for you.

If you have a solid cover with an automatic cover pump, please go to the care & maintenance section of the FAQ''s for more information... "What is the proper way to use the automatic cover pump that came with my cover?"

How should I store my LOOP-LOC cover during the summer months?

When removing the cover from the swimming pool we recommend that you unhook the springs from the anchors at one end of the pool and then moving forward accordion fold the cover one section at a time. Once the cover is folded, use the storage bag provided to store your cover.

It is important to not store the cover directly on the ground, as mice like to nest inside the cover and can cause damage that will not be covered under the 15-year pro-rated warranty. A nail can be placed high up off the ground in your shed, and you can hang the cover from the nail, or the use of an outdoor garbage pail is a good alternative storing place.

Please remember when reinstalling your cover in the winter to check the tensioning of all straps every year. Covers tend to stretch out over the winter months, so upon installation make sure your cover still fits tight like a trampoline and check that your water levels are at the proper height.

Why won't my solid cover drain properly?

It is important to make sure that the cover be installed – and remain – tightly stretched across your pool. The adjustable springs on your ULTRA-LOC cover should be compressed about 60% at all times. Adjust as needed to maintain this 60% compression, but may need additional adjustments to promote proper drainage. Run a garden hose over the entire cover for at least 5 minutes, simulating a heavy rainfall. If water still accumulates keep adjusting the springs until the water drains completely.

To clean drain panels that may have become clogged with debris or leaves use a long handled broom, skimmer, leaf blower, or simply hose down.  All Loop-Loc covers meet the ASTM guidelines for safety covers and have been U.L. certified.  As such they will easily support the weight of a child or an adult in an emergency.  However, we do not recommend ever walking on the cover.

What is the proper way to use the automatic cover pump that came with my cover?

The automatic cover pump (supplied with your solid cover or through your swimming pool dealer) is used to remove water that accumulates on your LOOP-LOC cover. In addition to water accumulating due to rain and or snow, water may also seep up through the material seams during the winter months when snow and ice force the cover to come into contact with the pool water.

Left unchecked, there is a strong possibility that a substantial amount of pool water may be pumped out of the pool. Once the cover begins to exceed the depressed level of 16" below the deck, excess stress is placed on the cover, hardware, coping and deck. At this point, cover/hardware failure is possible, and the product warranty is void.

If this pool-pumping condition exists, it is necessary to correct the pools' water level immediately.

Please refer to the Care and Maintenance document for additional information about your pool cover.

My cover has a rip/tear in it. Can this be repaired?

In most cases LOOP-LOC covers can be repaired, but in order to make the determination the cover must be evaluated at LOOP-LOC to determine the extent of damage, along with the cost of the repair.

For holes 3" or smaller, LOOP-LOC sells Self-Adhesive Patch Kits. The patch size is 4" x 8" and come 3 to a pack. Please note that holes larger than 3" need to be sent in to be repaired in order to maintain the safety features of the cover.

For holes larger than 3", please contact the swimming pool professional that you purchased the cover from. Find their contact information here or complete a merchandise return form online and return your cover.

How should I clean or clear debris off of my cover?

All Loop-Loc covers meet the ASTM guidelines for safety covers, which state that in the event of an emergency they will easily support the weight of a child or adult.  However, we do not recommend walking or playing on the cover.  To clean or clear debris from any cover we recommend the use of a long handled broom, skimmer, leaf blower, or simply hose down the cover.  Please note: as a cover ages it may encounter U.V. deterioration which over time can affect the safety features of a cover.  It is recommend that you periodically (once or twice a year) check for signs of U.V. deterioration, or contact your local swimming pool professional to make a determination. 

How should I clear off the drain panels of my solid cover, or any debris off of any cover?

All Loop-Loc Covers meet the ASTM guidelines for Safety Covers and have been U.L. certified. As such they will easliy support the weight of a child or adult in an emergency. However, we do not recommend ever walking on the cover and children, adults, and pets should never be allowed to play on top of a LOOP-LOC or any other type of pool cover. Adult supervision is required around any swimming pool area.

To clean or clear debris off of a safety cover we recommend the use of a long handled broom, skimmer, leaf blower, or just simply hose down. It is important to remember that as a cover ages it may encounter U.V. deterioration which over time can affect the safety features. It is recommended that you periodically check your cover for signs of this, or contact your local swimming pool professional to make a determination.

Automatic Pump Important Instructions for Solid Covers that do not have Drains

IMPORTANT AUTOMATIC PUMP INSTRUCTIONS:

FOR SOLID COVERS THAT DO NOT HAVE DRAIN PANELS

The automatic cover pump supplied with your solid cover is used to remove water that accumulates on your LOOP-LOC cover. In addition to water accumulating due to rain and/or melting snow, water may seep up through the material seams during the winter months when snow and ice force the cover to come into contact with the pool water.

Left unchecked: there is a strong possibility that a substantial amount of pool water may be pumped out of the pool. Once the cover begins to exceed the depressed level of 16" below the deck, excess stress is placed on the cover, hardware, pool, coping and deck. At this point, cover/hardware failure is possible, which will void the cover warranty.  Loop-Loc is not responsible for any damage that may occur due to this condition.

If this pool-pumping condition exists: it is necessary to correct the pools' water level immediately.  By removing accumulated snow from the skimmer box, you will be able to check to see if the water levels have dropped and if additional water needs to be added into the swimming pool.  If uncertain, please contact your swimming pool professional immediately.

When snow and ice accumulates and remains on the solid cover it is recommended to disconnect the pump if it will be frozen in ice for an extended period of time.  It is important to immediately reconnect the pump once the snow & ice begin to melt. 

When leaving your home unattended for extended periods of time: it is highly recommended to have your swimming pool professional periodically check your water levels, or if that is not possible to have a friend or neighbor check on and fix the above conditions. 

For additional information on the Little Giant Pump model # APCP-1700 please visit their website at:

http://www.littlegiant.com